• 1. Contact Us

    Please reach out to us at thehillcoastalco@gmail.com within 14 days of receiving your order to initiate a return or exchange. Be sure to include your order number and reason for the return.

  • 2. Return Shipping

    Return shipping is the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be held responsible for lost returns.

  • 3. Store Credit or Exchange

    Once we receive the returned item, we’ll process your exchange or issue store credit (minus any shipping fees) within 7 business days.

We always aim to keep things simple and fair, thanks for understanding!