FAQ's
How do I know what size to order?
Follow your heart. Just kidding, absolutely do not do that, follow our sizing chart below for our premium crewnecks. They are oversized in fit, meaning baggier arms and torso, so the simplest advice we have is to order your true size if you want an oversized look or order one size down if you want more of a classic fit. FOR example, I am a true size medium, but in these sweatshirts I wear a small.
Premium Crewneck Measurements
- XS = chest 42" x length 25 1/2"
- S = chest 46" x length 26 1/2"
- M = chest 50" x length 27 1/2"
- L = chest 54" x length 28 1/2"
- XL = chest 58" x length 29 1/2"
- XXL = chest 62" x length 30 1/2"
What happens if my sweatshirt or tee doesn't fit?
Let's figure it out! We offer exchanges within 14 days of receiving the product. Just shoot us an email at thehillcoastalco@gmail.com and we'll get things going. We don't offer return shipping labels, but if you are local to Palos Verdes we can usually figure out some sort of meet up/in person exchange. (One of the perks of being a small and local run business!) Check out our returns page for a full explantation of our return policy.
Is local pick up offered?
Yes! Just let us know you are requesting local pick up in the notes section at check out and I will email you to coordinate and refund shipping. This option is not guaranteed, but I will always attempt to make it happen!
Are your products made locally?
Yes and no! All of our tees and sweatshirts are screen printed by hand in Long Beach, CA by Monsters Outside (check them out!) and embroidered in Carson, CA by the awesome team at Menufacturing. Our products are sourced through wholesalers who partner with factories overseas to make the physical products.
Are your products responsibly and ethically sourced?
We care deeply about supply chain transparency and the people involved in the production of our products. We have worked hard to find wholesalers who do the same. Our premium line of sweatshirts are purchased from Elwood Clothing and our tees and a majority of our hats are purchased through AS Colour. You can find a more expansive explanation of the ways our wholesalers are working towards responsibly making all products on their websites. And where our products don't have adequate supply chain transparency, we are working to find new products with the same level of quality.
Still need help? Send us a note!
thehillcoastalco@gmail.com